Terms of Service

Last updated: 1 November 2026 (tiered passes)

1. Provider and scope

These terms govern the use of imapsync.cc, operated by Michael Papst, Viktor-Franz-Straße 24, 8051 Graz, Austria (see Imprint). By starting a job or buying a pass you accept these terms.

2. The service

imapsync.cc copies e-mail messages and folders between two IMAP mailboxes that you name, using the open-source program imapsync on our servers. The connection check, credential check and folder size report are free of charge. Copying messages (sync, dry run and folder creation) requires a paid sync pass.

3. Sync pass, price and payment

• A sync pass is valid for 24 hours from the moment the payment is confirmed. Prices (taxes included): Starter 5 USD for up to 3 mailbox accounts, Team 15 USD for up to 10 and Business 25 USD for up to 25.
• A mailbox account is one source mailbox copied to one destination mailbox. During the pass you may run unlimited jobs for your accounts in both directions; an account is counted the first time it is synced. Up to 5 jobs run at the same time.
• Buying another pass while a pass is active adds its accounts to the active pass and restarts the 24-hour period.
• When the pass ends, running jobs are stopped automatically and the job logs are deleted.
• Payments are processed by Stripe. For purchases made with Stripe Managed Payments, Stripe acts as merchant of record and its terms for the purchase apply in addition; Stripe issues the receipt.

4. Your responsibilities

• You may only use mailboxes you own or are authorised to access, and you confirm this with every job.
• You are responsible for keeping a backup of important data. Options such as “delete on destination” remove messages on the destination mailbox and cannot be undone.
• Abuse (unauthorised access, attacks on third-party servers, spam) is prohibited and ends access without refund.

5. Right of withdrawal (consumers in the EU/EEA/UK)

You have the right to withdraw from the purchase within 14 days without giving any reason. Because the pass is a digital service that starts immediately, you expressly request on checkout that the service begins before the withdrawal period ends, and you acknowledge that your right of withdrawal expires once the pass has been activated and the service fully performed. If you withdraw before using the pass, write to sales@imapsync.cc.

6. Refunds

If a sync could not be performed for reasons on our side, we refund the pass in full. Write to sales@imapsync.cc within 14 days with the e-mail address used for payment. Problems caused by wrong credentials, blocked IMAP access or limits of the mail providers are not grounds for a refund, which is why both connections can be checked for free before paying.

7. Availability and liability

We aim for high availability but do not guarantee uninterrupted service. Transfer speed depends on the mail servers involved. We are liable without limitation for intent and gross negligence and for personal injury. For slight negligence we are liable only for breach of essential contractual duties, limited to the foreseeable, typical damage and in any case to the price paid. Mandatory consumer protection law remains unaffected.

8. Final provisions

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods; for consumers, mandatory provisions of the law of their country of residence remain unaffected. Contact: sales@imapsync.cc.